Question: Read the scenario about routine requests, and then answer the corresponding question. Robert is a sales representative with Shady windows & Doors, a window and

Read the scenario about routine requests, and then answer the corresponding question.

Robert is a sales representative with Shady windows & Doors, a window and glass door manufacturer and wholesaler. Shady has just recently expanded its sales territory into Colorado, and Robert is canvassing small and mid

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size builders in the Denver area to learn more about their needs.

What advice should Robert follow when writing routine requests for information to small and mid

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size builders? Check all that appily.

Express appreciation in the closing.

Use a directive tone.

State the request clearly in the opening of the message.

Read the scenario about routine requests, and then answer the corresponding

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