Read the scenario about routine requests, and then answer the corresponding question. Robert is a sales representative with Shady Windows & Doors, a window and glass door manufacturer and wholesaler. Shady has just recently expanded its sales territory into Colorado, and Robert is canvassing small and mid-size builders in the Denver area to learn more about their needs. What advice should Robert follow when writing routine requests for information to small and mid-size builders? Check all that apply. Make general requests; do not request specific information. In closing, provide contact or response information to open the door for future dialogue. Place the main point after the questions. Use lists for emphasis and readability. Read the routine-request opening passage, and then answer the corresponding question. My company is hosting an elite industry conference next May, and we are looking for good conference meeting rooms and room rates. We will need something fairly inexpensive, yet luxurious. The conference will have about 150 attendees. Here are some questions you can answer about your hotel. Which would be the best revision for this message opening? My company is considering your resort as the venue for an elite industry conference next May. Your brochure and website provide a wonderful glimpse of the facilities and amenities that your hotel offers. The conference will have approximately 150 attendees. Please provide the following information to aid with our venue-selection process. O No change is necessary. My company is hosting an elite industry conference next May. Your resort looks good. The conference will have about 150 attendees. As we plan our conference, we will need to consider accommodation needs such as room rates and catering costs. Read the scenario about a routine response, and then answer the corresponding question. Pam is preparing a positive response to a routine request from a potential client who is interested in project pricing, services provided, and consultant availability. What advice would you give Pam as she prepares her response? Check all that apply. Highlight specific answers to the recipient's questions. Show sincere interest in the request and person. Use an inductive approach to organize your response. Form messages are sometimes used to respond to requests for information. Why do companies use form messages? O To facilitate a favorable response to a difficult situation To respond quickly to frequent and recurring requests To avoid interaction with difficult customers