read the scenario and answer the following :

after reading the scenario, develop Checklands 6 elements (include 2 examples for each) - CATWOE analysis:

Customers:

Actors:

Transformations:

Worldview:

Owners:

Environmental Constraints:

The Scenario Your company (Urban Analysis, Inci, a Systems Analysis firm) just received a call from the Mayor's Office of one of the biggest cities in the nation. He has a job opportunity for your company. You are the Senior Systems. Analyst that will respond to the Mayor's inquiry. Initially, all you have is the detalled notes you took during a call with the Mayor's aide (typed below), Youf ored to understand, triage and then communcate the situation to your business bartners so that your Here's what the aide said to you on the call. - Yesterday there was a blg article in a national newspaper (and on cable news) saying that the City's Motor vehicle registration and licensing services (DMM) is broken and placing a huge burden on the public; and quite possibly opening uppoll kinds of risks, like providing licenses to people that arent eligible. The articie said the investigative reporters repeatedly visited four DMV offices in the city and had observed them at their busiest time to see how they functioned. They reported long lines, an unhappy public, and unhappy workers. Some of the public provided their "horror stories" and described what they thought the problems were within the DMV. - The articie then quoted an opposition Candidate that plans to run against the Mayor in the next election. The Candidate wanted immediate action and Wanted to know why the Mayor was not investing funds in this area nowt He said their city has seen 15% annual growth in the driving age population in the last five years (2010-2015). The Candidate said the Government (under this Mayor) hasn't developed the infrastructure to deal with the population growth - roads, schools, etc. And, City services quality has progressively worsened during the last 5 years of the Mayor's time in affice (2010- 2015). In particular the DMV offices are working, on average, at 70 wapacity, with downtown offices being the busiest and neighborhcods being the least busy. - The City CiO was also quoted. The CiO said the problem is that our City doesn't have online DMV services and the Mayor should immediately allocate 5450M in funding so that they can demonstrate their commitment and solve this problem quickly. The CiO estimates that 50% of DMV traffic can be diverted to an online system, reducing traffic inside and outside the DMV offices. The CiO says the solution implemented by the WebDrive Company, Inc. in the City of Los Angeles in 2010 is exactly what is needed. He said the public deserves a fast response with a known solution. The 5tate ClO aiso noted that they have recently invested $50M in IT modernization (in 2012) and it would be irresponsible not to take advantage of the investment. - The Mayor's aide noted that the City did a 5 year study that was completed 5 years ago in 2010 . It studied data from the years 2005 thru 2010 . 5 ince 2010 . the city has been closing and realigning City services (including DMV offices) based on the recommendations of the study. The aide then said the Mayor is very popular after winning re-election last year (2014) and wants to know if the project can be done for $450 million and be completed before his reelection campaign begins in 3 years (2018). To prepare for your discussion with your partners, develop Checkland's 6 elements (include 2 examples for each) CATWOE analysis: Customers: Actors: Transformations: Worldview: Owners: Environmental Constraints