Read the scenario carefully and match the correct answer. et Hala is a sales representative and she is an "engaging" type of person. Her sales calls are typically fast$-$paced. She entered Sami's office and immediately began to close the sale. Sami interrupted and told Hala he couldn't commit to her proposal. Hala appeared to ignore Sami's response, told him she could put some more figures together on pricing, and then used another trial close. Sami finally told Hala, "Look, you don't understand the way I do business. We have bigger issues than additional figures. As I said, this is a $\text{'}$no go project. Sami feels uncomfortable when someone is making a decision for him. He wants to maintain control and be in charge of making his own decisions. He felt tension when Hala tried to get him to make a decision on her terms. If Hala had spent more time asking questions, listening more closely, and allowing Sami to feel like the decision was his, she may have found out what the "bigger