Refer to: Logistics Engineering and Management, 2.2 Maintainability Measures and Related Factors, pgs 58-77

A Director of Maintenance is proposing to hire additional maintenance technicians in an effort to keep up with the planned, marginal, increase in fleet operational flight hours. They have 5 technicians in-house with a total maintenance man hours available for production to be at 40 hours/technician/week over a standard 4 week month. The DOMs maintenance efficiency goal is 75% (actual maintenance contact or task hours relative to total available man hours). The billable hours, or actual maintenance task hours completed each month was: January 500 man hours; February 400 man hours; March 600 man hours; April 520 man hours; May 475 man hours. Does the DOM have a case to hire additional maintenance personnel?

Group of answer choices

No, the maintenance department has not achieved its billing efficiency target of 75%. Maintenance task efficiency must be raised to improve and achieve the production MLH/month goal.

No, the maintenance department has not achieved its billing efficiency target of 75%. Maintenance task efficiency must be raised to improve and achieve the production MLH/month goal.

Yes, for safety purposes, you should always add maintenance labor to your department.

Yes, for safety purposes, you should always add maintenance labor to your department.

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Refer to: Logistics Engineering and Management, 3.6 Maintenance Factors, pgs 101-103

A high personnel attrition rate or turnover rate is an organizational factor that must be taken into consideration regarding overall production efficiency and cost of a maintenance operation due to impact to loss of needed skill levels, available labor to do tasks, and overall maintenance production levels. This statement is:

Group of answer choices

Not enough information provided to make a determination

False

True