Question: References - How much do I say? Save Undo Your phone rang right after lunch with a call from Amy Johns, HR Director for a
ReferencesHow much do I say?
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Your phone rang right after lunch with a call from Amy Johns, HR Director for a large manufacturing company in town. She is a professional colleague you have met a several local SHRM Society for Human Resources Management meetings. She's calling because Thomas Fischer, a former employee of your company, has applied for a position with her company.
When you became HR Director, you instituted a policy on recommendations similar to that in your previous company. Requests for references would be honored by providing position information and dates of employment, and verifying salary information if the caller provided it But in this case, it would certainly be easy to provide a lot more information. The minute Thomas Fischer's name was mentioned, the memories of a tough six weeks you experienced several months ago came storming back. Thomas Fischer had worked in your company's accounting department for about three years. His performance was best described as "erratic." He was a good employee at times, but at other times his performance was clearly below expectations. The biggest problem was his inability to get along with coworkers; several times, he was given verbal or written warnings over arguments he started with colleagues or managers in other departments. After a final incident a few months ago, Thomas was terminated for cause. He responded with an angry outburst, took a swing at his boss, missed, and stormed out saying, "You haven't heard the last of me A couple of other employees reported seeing him outside the building a few days later, but nothing else happened.
After some professional conversation, Amy asks for information on Thomas Fischer. What will you do You may select only one option from those given below.
Verify Thomas's position, dates of employment, and salary.
Verify the information, and add a nonspecific "not eligible for rehire."
Tell Amy that Thomas was "terminated for poor performance."
Give Amy the whole story.
The Decision advance is
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