Refiect on a time when you have had to deal with coniliot. Describe (in stionts paragraphe): 1) What led to this coniliot 2) What would you persenally have done difiserently if you could go back and redo the sivedion around this conitiat 3) What lessons did you leam from in? 4) Apply the concepts from today's class - which three techniques would you use (if you could go back and apply them given what you now know)