Reflection Instructions: Answer each question in paragraph form. Support your responses with relevant information from the assigned chapter and your lived experiences. Information should be cited in-text and should include the author and page number.

1. What are your general and specific face needs? In general, what actions could others take that would show support of your face needs? What specific actions could they take?

2. Can you remember a time that you used preventative face work to avoid making the other person feel defensive? What was the nature of the situation? How did you use it?

3. Can you remember a time that you needed to use corrective face work in order to repair a relationship? What was the nature of the situation? How did you use it?

4. Imagine that you have to say something potentially face-threatening to a friend. Explain how you would use three of the following disclaimers to soften the complaint: a. hedging b. cognitive disclaimer c. credentialing d. sin license e. appeal for suspended judgment