Regrettably, because you made a mistake and submitted the wrong form, we cannot accept your application. Which is the best revision for this bad-news statement? Your application has been rejected because you did not submit the correct forms. No revision is necessary. We have attached a copy of Form 10, which is the correct form to use when applying to be a vendor at our conferences. Read the bad-news scenario, and then answer the corresponding questions about the counterproposal and message closing. Demetrio is a sporting goods distributor. Unfortunately, he needs to inform a customer that he will be unable to meet the promised delivery date on a shipment of Little League athletic jerseys. This may upset the customer because it will mean that some Little League players may not have their new jerseys in time for several preseason practice games. Which "silver lining" counterproposal would be appropriate for Demetrio to include? Since the shipment is delayed, every purchase for the next year will be 50 percent off for Little League customers. Since the shipment is delayed, we will include four packages of official Little League game balls free of charge. Since the shipment is delayed, all 130 jerseys will be free. Regrettably, because you made a mistake and submitted the wrong form, we cannot accept your application. Which is the best revision for this bad-news statement? Your application has been rejected because you did not submit the correct forms. No revision is necessary. We have attached a copy of Form 10, which is the correct form to use when applying to be a vendor at our conferences. Read the bad-news scenario, and then answer the corresponding questions about the counterproposal and message closing. Demetrio is a sporting goods distributor. Unfortunately, he needs to inform a customer that he will be unable to meet the promised delivery date on a shipment of Little League athletic jerseys. This may upset the customer because it will mean that some Little League players may not have their new jerseys in time for several preseason practice games. Which "silver lining" counterproposal would be appropriate for Demetrio to include? Since the shipment is delayed, every purchase for the next year will be 50 percent off for Little League customers. Since the shipment is delayed, we will include four packages of official Little League game balls free of charge. Since the shipment is delayed, all 130 jerseys will be free