Research any hotel in south Africa and assist with the following below:

Fostering and managing diversity is an important characteristic of today’s hospitality organization. Changes in the makeup of the workforce have further heightened awareness around this issue. A discussion about diversity includes differences around race, religion, age, gender, education, social background, and language. Ensure that at a minimum you address the following areas:

• Do you think your organization needs to diversify more? Why or why not do you say so?
• Many hospitality companies are working hard to better diversify their workforces. Discuss in what ways, would you say a diverse workforce benefits your organization. Examples are a useful way to illustrate this. 
• In your opinion, is there a need for diversity training in your organization? Substantiate why, or why not you feel this way. Examples are a useful way to illustrate this. 

 

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Fostering and managing diversity is crucial in todays hospitality industry due to the increasingly diverse makeup of the workforce and customer base D... View the full answer