Question: Retail businesses can use a knowledge management platform to centralize and democratize knowledge, making it available across their corporate offices, contact centers, and stores so

Retail businesses can use a knowledge management platform to centralize and democratize knowledge, making it available across their corporate offices, contact centers, and stores so that everyone can access the same up-to-date information. Based on retail company of your choice, analyse the factors Woolworths should consider when implementing a knowledge management system.

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