Question: Returns Management and Supplier Evaluation, for each: Create a BPMN diagram of each of these processes. Specify efficiency and effectiveness objectives for each process and

Returns Management and Supplier Evaluation, for each:
Create a BPMN diagram of each of these processes.
Specify efficiency and effectiveness objectives for each process and identify KPIs appropriate for CBI
What new information system technologies could be used by CBI to improve these processes, as specified by your KPIs in part b? Can AR, RFID, or 3D printing be used to improve these processes?

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