Question: Two supply chain processes introduced in this chapter are Returns Management and Supplier Evaluation. a. Create a BPMN diagram of each of these processes. b.

Two supply chain processes introduced in this chapter are Returns Management and Supplier Evaluation.
a. Create a BPMN diagram of each of these processes.
b. Specify efficiency and effectiveness objectives for each process and identify measures appropriate for CBI.
c. What new information system technologies could be used by CBI to improve these processes, as specified by your measures in part b? Can AR, RFID, or 3D printing be used to improve these processes?

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a b Potential efficiency objective examples for Returns Management Fewer product returns Supplier Ev... View full answer

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