Review Questions 1. Write a team-based mission statement that includes all five questions that a team mission statement should answer. 2. A healthcare organization posts the following statement on their website: "As an organization we are honest, ethical, and strive to always do the right thing for the commu- nity, our employees, and the patients that we service." This is an example of which of the following statements? a. Mission statement b. Purpose statement c. Values statement d. Vision statement 3. You have been appointed as the new HIM Manager at a local hospital. As part of your upcoming staff meeting, an agenda is needed to keep the meeting on track. Create an agenda for the meeting that includes the following items for discussion: performance appraisals, scanning backlog, and the new vacation leave policy. Be sure to adhere to good agenda techniques. 4. Effective performance teams make decisions as groups, often by consensus, acknowledging the per- spectives of all participants. Discuss the challenges that often occur when clinicians, managers, and administrators, who are all comfortable with making decisions, work together on PI teams. 5. Sharon was upset at the conclusion of the last PI team meeting because all of the other members just got up and left the room without cleaning up their lunch mess and paperwork. What team protocol must be missing in order for this situation to occur? a. Agenda b. Vision statement c. Ground rules d. Project timeline