Question: rewrite: Unit 2 Assignment: Competitive Advantage and the Value Chain A company that prioritizes customer delight not only enhances brand loyalty but also gains a

rewrite: Unit 2 Assignment: Competitive Advantage and the Value Chain A company that prioritizes customer delight not only enhances brand loyalty but also gains a sustainable competitive advantage. Satisfied customers are more likely to become repeat buyers and advocates, positively impacting the companys long-term success

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