Role Play Activity A signed observation by either an approved third party or the assessor will need to be included in this activity as proof of completion. Get into pairs. Act out two of the following exchanges taking place between a care provider and a client. Morning greeting General conversation Answering an enquiry Handling a complaint. Ensure that these are positive interactions. Write a short 100-150 word account of these exchanges, identifying behaviours you displayed that helped to develop and maintain trust. Switch roles, and repeat. Attach your summary to your workbook