Question: Routine e-mail messages and memos usually include: An ambivalent tone Paragraphs of detailed background information Demands in the closing Short, focused business-style paragraphs Numerous attachments

Routine e-mail messages and memos usually include:

An ambivalent tone

Paragraphs of detailed background information

Demands in the closing

Short, focused business-style paragraphs

Numerous attachments and embedded links

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