Question: Saved Help Save & EXE Suppose a firm, in discussions with customers, learns that customers identify eight factors that they evaluate for every order they

Saved Help Save & EXE Suppose a firm, in discussions with customers, learns that customers identify eight factors that they evaluate for every order they receive from suppliers. The firm then finds that its performance is 99 percent on six of these factors and 96 percent on the other two factors, thus the firm has a perfect order performance of 86.8%. Suppose performance on two of the factors that had been 99 percent falls to 94 percent. a. What is the firm's probable perfect order performance? (Round your answer to 1 decimal place.) Perfect order performance % b. By how many percentage points has perfect order performance decreased? Enter the absolute percentage point reduction, as opposed to percentage change. (Round your answer to 1 decimal place.) The perfect order performance by percentage points

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