Question: Scenario C At Marsden Underwriting, Ed , a supervisor, pushes his employees performance by constantly checking their work, confronting them with criticism, and threatening them

Scenario C

At Marsden Underwriting, Ed

,

a supervisor, pushes his employees

performance by constantly checking their work, confronting them with criticism, and threatening them if they fail to keep their deadlines. After months of mistreatment, the employees get together and sign a letter to the human resources department to express their grievances.

What form of influence are the employees using?

Multiple Choice

referent

coalition formation

persuasion

impression management

assertiveness

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