Scenario/Audience Analysis for Giving Bad News Please provide the scenario you are doing and analyze it to
Question:
Scenario/Audience Analysis for Giving Bad News Please provide the scenario you are doing and analyze it to determine the issues you should focus on, how you should approach the employee, and the words you will use. Scenario: Summarize the scenario (A or B) for which you are the manager here. Company Context: Is the employee a union employee or do they fall under at-will employment? Is the company's revenue outlook dependent on trust? Is there a labor shortage or a labor glut in the broader market? What other economic, industry, or company factors might affect how the conversation occurs? Employee Context: What does the employee do?
Is there any chance the employee could retaliate against the company or tarnish its image? Does the employee have any outside resources to help them keep their job? Employee Analysis: Is the employee likely to be expecting this news? How critical is the employee to the functioning of the group? What are the possible emotional reactions this employee may have to the news given the above? What are the possible actions this employee may take given these emotions? Given the above, would an indirect or a direct approach be better?
Managerial Accounting Creating Value in a Dynamic Business Environment
ISBN: 978-0078110917
9th edition
Authors: Ronald W. Hilton