Section A (30%) - Short Questions. Answer ALL questions in this section on the answer template provided. Each question carries 1 mark. - Maximum page limit: half page for all Section A questions. Do NOT exceed the maximum page limit. Question A Al. Which management approach mentioned that people were the most important asset of the organisation and should be managed accordingly? A2. What is the term used in the study of hand-and-body motions in a motor manufacturing company by eliminating unnecessary movement? A3. The Marketing Manager wants to organise some team building activities regularly within the department in order to maintain team spirit. According to Henri Fayol's Principles of Management, which principle is described in the example? A4. In an organisation, a system of standard operating procedures is in place. What is the characteristic of Bureaucracy as identified by Weber? A5. An organisation takes in inputs from the environment and transforms these inputs into outputs that are distributed into the environment. Which type of System is defined in the System Approach? A6. ABC Company is a French company, but they like to hire Chinese managers to manage their hotels in China. This practice reflects which attitude? A7. XYZ, an American company, changed the packages of their products to suit the tastes of the local people when they introduced their products to Singaporeans. What kind of multinational corporation is XYZ? A8. A company that structures its organisation according to product lines. What kind of multinational corporation is reflected in this example? A9. In a free market economy, shops, restaurants and factories are primarily owned and controlled by which sector? A10. Under which national culture will people be evaluated based on the number of apartments they own? All. What is the view that management's social responsibility goes beyond making profits to include protecting and improving society's welfare? A12. Which level of the Stages of Moral development Model refers to ethical decisions relying on maintaining expected standards and living up to the expectations of others? A13. According to our textbook, what is the formal statement of an organisation's primary values and ethical rules that expects its employees to follow? A14. What is an individual or organisation who seeks out opportunities to improve society by using practical, innovative and sustainable approaches? Page 4 of 9 A15. A person asks "How likely is it that this action will cause harm? Which concept of the issue intensity is this example referring to? A16. Judy is keen on joining Columbia University to pursue a master's degree in economics. However, after three months of applying and waiting unsuccessfully for an acceptance letter, she finally decides to attend HKU, which was one of her backup choices of universities. Name the decision-making solution this example is referring to. A17. "We expect to maintain the highest standards of quality in our workmanship." Which type of programmed decisions is this example referring to? A18. In the late 1970s, Apple launched the Apple computer for individual use. It was a radical concept; there was no information for this type of product. Under these circumstances, in which condition Apple faced? A19. George's group mates are reluctant to voice their opposition to several issues in order to maintain group harmony. Name the problem of group decision-making this example is referring to. A20. Eva's Internet search for information about "vendor for machine screws" yielded more than 100,000 items. Eva did not have time or resources to pursue each of these so she limited her search to only vendors in her state. By doing this, which decision-making approach is this example referring to? A21. An organisation is composed of people such as employees. Besides having a distinctive purpose, what is the other common characteristic of an organisation? A22. Managers are employed to work in large and small factories, department stores, and hospitals, etc. Which concept of management describes that organisations require managers? A23. A production supervisor has just introduced a technique to decrease the cost of inventory. How do we describe this production supervisor's work output? A24. Which management function does a boss perform when he gives commendation to his staff so that his staff will work harder? A25. A supervisor always shouts to his subordinates to do their jobs. He does not listen to subordinates' feedback on their difficulties in their jobs. Which management skills should this supervisor improve? A26. Managers are directly responsible for an organisation's success or failure". This statement reflects what kind of view of management? A27. Med Factory selling health products decides to add two new product lines in view of the increasing number of old people in Japan in the coming few years. Which component in the external environment does this change represent? Page 5 of 9 A28. Besides degree of change, what is the other dimension of uncertainty which looks at the number of components in an organisation's environment and the extent of the knowledge that the organisation has about those components? A29. In view of the environmental uncertainty of an organisation, when the components in an organisation's environment have minimal change, what is the term used to describe such an environment? A30. Whose vision usually reflects the original source of an organisation's culture