SECTION A Answer all questions in this section$\mathrm{.}1.$ Communication is greatly influenced by culture.b; Faisea. True$2.$ Good communication is essential for good $....$a$.$ Friendshipb. Leadershipc. Partners$3.$ In business communication, we write to inform,....., and express.b$.$ Directc. Persuaded. Telld. CEOsa. Receive$4.$ Revising and polishing what has been written involvesi. Rewriting ii$.$ Rearrangementa. i$,$ ii$,$ inib. iv$,$ ii$,$ iiii. Editingc.i$,$ ii$,$ iviv. Grammard. ii$,$ fii, iv$5.$ Many bosses know their subordinates by the way they $...$a$.$ Talkb. Walkc. Writed. Speak$6.$ In business communication, bosses need to be $...$a$.$ Revived b$.$ Persuadedc. Cajoledd. Called$7.$ Bosses like to reada. Detailsd. What makes their job easierb. Everythingc. Nothing$8.$ A report is a broad term used in business to refer to $....$ or $......$ presentation of information.a$.$ Spoken, delivered b$.$ Written, typedc. Typed, printedd. Written, oral$9.$ Reports help to organize data so managers make necessary $......$a$.$ Actionb. Decisionc. Friendsd. Programmes$10.$ The prospectus of a report includea. Preparationb. Definitionc. Scope and formatd. Problem$11.$ Business letters are meant to $.....$a$.$ Record, be efficient, direct, informb. Advice, direct, improve, informc. Record, inform, advice, pulld. Be efficient, convey, direct, think$12.$ Letters can be $.....$ and $......$ before being sent.a$.$ Irreversible, necessary b$.$ Accurate, precisec. Altered, corrected d$.$ Friend