Question: SECTION A: Answer briefly but clearly, ALL questions from this section. 1. How would you distinguish between operations processes and supply chain processes? (2 marks)

SECTION A: Answer briefly but clearly, ALL questions from this section. 1. How would you distinguish between operations processes and supply chain processes? (2 marks) 2. With an example, illustrate how servitisation may be used by manufacturing organisations. (2 marks). 3. What is the relationship between efficiency and value? (2 marks)

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