SECTION A: MULTIPLE CHOICE QUESTIONS. $[20$ Marks$]$

Answer ALL the questions. Each question carries one $(1)$ mark.

Choose the best alternative answer.

$1.\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_$ is a continuous disagreement between employers and employees

or their unions regarding any matter of common interest, any work$-$related factor affecting their

relationship or any processes and structures established to maintain such a relationship

A$.$ Strike

B$.$ Labour Dispute

C$.$ Lock Out

D$.$ Grievance

$2.$ The process where by an employer withholds pay cheques dues for union members is

known as $\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_.$

A$.$ Maintenance of membership

B$.$ Dues checkoff

C$.$ Agency shop

D$.$ Open shop

$3\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_$ is the law governs the relationship between employer employee

and trade unions.

A$.$ Criminal Law

B$.$ International Law

C$.$ Administrative Law

D$.$ Industrial Law