SECTION B [25 MARKS] Read the following extract and then answer the question below. Mr. Morgan Bontsi has just graduated with a Bachelor of Accounting from the University of Botswana. He was very happy when he received a letter from Xerox Accounting Firm inviting him for an interview. Before he started off for the interview for the post of Sales Trainee Officer, Morgan checked himself once again in the mirror and was satisfied with his appearance: dreadlocks; both ears dangling with beautiful earrings; and an expensive label T-shirt. As Morgan was being ushered in through the doorway into the interview room, his cell phone rang. He took it out quickly, mumbled a few words and put it back into his pocket. As he was shown to his seat one of the panelist continued paging through a journal. Just before he settled down, a member of the panel greeted Morgan and asked if he travelled well. Oh, yeah, it was a nice journey; and I arrived here in good time. So you didnt find it difficult to locate our office? Actually I was almost late because the car I was travelling in had a breakdown and we had to Young fella, can you pass the originals of your certificates? asked the chairperson of the panel. It is our policy to At the mention of this Morgan looked dejected and said in a shaky voice, Iforgot them. The chairperson continued, It is our policy to examine the originals of your documents during the interview. Okay, never mind, lets continue. After this, more questions were asked and Morgan answered them reasonably well. And how much do you expect to be paid if you are hired here? the only female on the panel asked. Emm, well, er, any amount. Yes, any amount will do. As the members continue to scribble on their notepads, one of them asked, Now, what question do you have for us? Anything you are not clear with? Nope, replied Morgan, shaking his head. The chairperson stood up, offered a hand shake to him and said, Thank you for coming, Mr. Morgan Bontsi. You will hear from us after a week. Meanwhile, have a safe journey. (a) Evaluate the barriers of communication reflected in the interview above. ( 10 marks) (b) Suggest how each of the barriers in (a) can affect the results of the interview. [15 marks