Question: Section B: Answer the two questions below 1. The Ghana Revenue Authority (GRA) implemented a paperless port system at the countrys seaports to increase the
Section B: Answer the two questions below 1. The Ghana Revenue Authority (GRA) implemented a paperless port system at the countrys seaports to increase the efficiency and effectiveness of their operations. Prior to this, the affected workforce was taking through rigorous training activities to facilitate a smooth transitioning from the old system to the new system. As an HRD interventionist, discuss: a. Why an evaluation of the above training program is important for GRA and the country at large. (10 Marks) b. How you will evaluate the above training program using Kirkpatricks Evaluation Framework. (20 Marks) 2. As an HRD consultant, you have been approached by a client for some advice on the best option to train his employees. The client is contemplating between on-the-job and off-the-job training methods. Discuss the two approaches objectively for the client to understand, taking cognizance of their benefits and drawbacks. (30 Marks)
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