SECTION B TRUE OR FALSE QUESTIONS

$1.$ Type A people do not feel the need for urgency most of the time and of dealing with conflict situations.

$2.$ Resistance to change is considered an area of a very easy$-$going nature?

$3.$ A manager who is perceived by his or her subordinates as charismatic and shows respect and concern for the workers is developing referent power.

$4.$ When a manager leaves a highly charged, confrontational monthly managerial meeting stating, $$It$\text{'}$s up to you guys to resolve this situation, I$$m not dealing with it anymore$,$ the manager is exhibiting an accommodating style.

$5.$ One source of conflict within organizations can be the fact that many times various units are interdependent of each other.

$6.$ The use of symbols, stories, and language are common, albeit indirect methods, of communicating and maintaining the organisation's way of life.

$7.$ Items such as a desired parking space or use of the corporate jet are actually rituals that communicate the culture of the organisation.

$8.$ Position power includes what the manager can legitimately ask others to do and the control over information that comes with a manager$$s position in the organisational hierarchy.

$9.$ A conflict resolution style, which is very high on assertiveness and low in the consideration of others, is a compromising style.

$10.$ Involvement$/$participation method for responding to resistance to change offers the advantages of building a commitment to the change and allowing valuable information to be obtained.