SECTION B

TRUE OR FALSE QUESTIONS [10 MARKS] Answer all questions. Each question carries ONE (1) mark. Choose the best alternative answer

1.__________________ is concerned with the relationship between management and workers and the role of regulatory mechanism in resolving any industrial dispute.

A. Industrial relations

B. Labour management

C. International Labour Organisation

D. Collective bargaining

2.___________________unions aim at preservation of the capitalist economy and the maintenance of competitive production based industrial relations.

A. Business unions

B. political unions

C.Reformist union

D.Friendly or uplift unions

3. _________________ is any dissatisfaction or feeling of injustices in connection with ones employment situation that is brought to the notice of the management.

A. Complaint

B. Dispute

C. grievance

D. Conflict

4. ________________is defined as the growing liberalisation of international trade and investment, due to the integration of national economies.

A. International investment

B. Multinational corporations

C. Industrial relations

D.Globalisation

5. _________________movement is a major democratic representative of workers rights globally, in nearly every economic system across the world.

A. Employer Federation

B. Trade Union

C.ILO

D.Social .

Reform 6.__________________ is essential for unions to convey their grievances to the management, and for the management to convey its opinions to the union

A. Agency shop

B.Communication

C. Open shop

D.Relations

7.___________________ refers to deliberate breach of a known or implied rule.

A. Breach

B. Misconduct

C. Indiscipline

D. Offence

8. __________________________is a process, through which employee issues are settled through mutual discussions and negotiations.

A. Negotiation

B.Substantive fairness

C.Procedural fairness

D.Collective Bargaining

9. If all the duties relating to a particular job is no longer required, it means the position is declared ______________________

A. Redundant

B.Insolvent

C.Inexistence

D. Effluxion

10. _____________________ is the procedure in which a third party is more active in assisting parties to reach a settlement in a labour dispute?

A. Conciliation

B. Litigation

C.Mediation

D.Arbitration