SECTION C

$(40$ marks$)$

Answer TWO $(2)$ questions in this section

Streamline IT Solutions is a medium$-$sized IT consulting firm that offers a range of services, including software development, network management, and cybersecurity solutions. The company has been operating for over a competition in the Management lans $($MIS$)$ to enhance their business operations and maintain a competitive edg. ject Streamline IT Solutions utilize Management Information Systems $($MIS$)$ to improve its project management processes and client interactions?

$[20$ marks$]$

Benedict Anderson's Tech Solutions Enterprise in offers an extensive range of computers, keyboards, servers, scanners, networking gear, peripherals, and security systems. The pricing for computers and networking equipment is subject to frequent fluctuations.

When a customer enquires about product prices, a sales representative consults a reference book containing the price catalog. Subsequently, the representative contacts the supplier to verify if there have been any recent price adjustments. The supplier also relies on a manual catalog sheet, which requires daily updates. As a result, Benedict Anderson's sales agents often experience delays while waiting for price confirmation, leading to outdated pricing information. What does the impact of the existing business procedures mean for Benedict Anderson's Company's efficiency and profitability? Describe how information systems can enhance the business processes.

$[20$ marks$]$

The Hanson healthcare consortium employs a range of information systems to oversee its $25$ hospitals and multiple healthcare centres worldwide. There has been a consistent annual increase of $30$ percent in the demand for additional servers and storage technology. Hanson has established a separate server for each application within their various healthcare facilities, resulting in a diverse array of operating systems in use, including various versions of MacOS, Unix, and Windows. Hanson sources its technology from vendors like Microsoft, IBM, Lenovo, and Amazon, and has the responsibility of managing technological services from all of them causing a host of infrastructural integration problems. Examine the implications of this situation on organizational efficiency and performance. In addressing this challenge, what solutions and management decisions should be considered?

$[20$ marks$]$