Section C-Case Study (50 marks) Answer ALL questions. QUESTION 1 (25 marks) Allen las auch in a chain private tutorial institution for many years. Last year, the resigned and established his own firm. Get Good Marks, which offers high school level mathematics tutorial classes, located in Wanchai. His ways of tcaching are highly appreciated by students and their parents. In order to meet students' demand for home revision, he created a mobile phone application of tutorial guidance. (a) Explain ONE political and legal factor and ONE demography factor which can affect Get Good Marks. (4 marks) Answers: (b) Identify TWO corporate social responsibilities that Get Good Marks should take to his students. (4 marks) Answers: (c) What the distribution strategy Get Good Marks is adopting? (1 mark) Answers: Later to his business success. Allen invited some of the tutoes in various subjects in his former private tutorial institution worked in to become the owners and invested in his firm Atter expansion, all owners only bear limited liability but their ownership is not freely transferable Get Good Marks opened two more centres and extended the tutorial services to primary students and lower secondary students, apart from the original tutorial services to higher secondary students (a) Identify which type of ownership Allen will choose for the firm. (1 mark) Answers: (e) Apart from not freely transferring ownership, identify ONE advantages and ONE disadvantages of firm ownership mentioned in (f) as compared with sole proprietorship. (4 marks) Answers: ( Suggest one possible form of departmentalization to Get MRS) Answers: () What management skills does Allen need ? Illustration your answer with one example. (4 marks) Answers: QUESTION 2 (25 marks) Fat Tatvestment Consultant Limited is a leading investment Consulting company in Hong Kong employs over 50 investment con s . All are graduates of world class universities and have extensive job experience Fat Tat offers its investiment consultants the most generous compensation and benefits package in the industry. However, the company has been troubled by a high stall turnover rate. Recently, Veronica, the HR manager of the company has conducted an employee attitude survey She concluded that 1. The investment consultants are not motivated as they have low job satisfaction 2. The investment Consultants have good relationships among themselves 3. Most of the investment consultants find their jobs very routine. They are under close supervision by their supervisors 4. The investment consultants prefer under supervision, but they are also willing to involve in decision making and take responsibilities Raymond, the new CEO of the company is quite concerned about this situation. He is thinking of ways to solve the situation (a) Explain to Raymond with respect to Maslow's Hierarchy of Needs Theory. c) What need is the investment consultants mostly pursuing ? And briefly explain the need. (3 marks) Answers: ( Why do the investment consultants have low motivation ? (3 marks) Answers: (6) Explain to Raymond with respect to McGregor's Theory X and Theory Y. What types of employee would be the investment consultants? And briefly explain the type. (3 marks) Answers: A CHU THULY 1. What types of employee would be the investment consultants ? And briefly explain the type. (3 marks) Answers: (i) What assumption of the employee type in (i) is violated that makes the investment consultants with low motivation ? Explain your reason. (4 marks) Answers: (c) Explain to Raymond with respect to Herzberg's Motivation Hygiene Theory. Briefly explain how employees can be motivated. (2 marks) Answers: (1) Suggest ONE way in which Raymond can motivate the investment consultants. (2 marks) Answers: (6) Suggest Raymond, what leadership styles is more appropriate to leading the financial consultants in Fat Tat? Support your answer with ONE reason. (4 marks) Answers: (e) Advice TWO training activities to Veronica that is suitable for Fat Tat. (4 marks) Answers: End of Paper Section C - Case Study (50 marks) Answer ALL questions. QUESTION 1 (25 marks) Allen has taught in a chain private tutorial institution for many years. Last year, he resigned and established his own firm, Get Good Marks, which offers high school level mathematics and their parents. In order to meet students demand for home revision, be created a mobile phone application of tutorial guidance. (a) Explain ONE political and legal factor and ONE demography factor which can affect Get Good Marks. (4 marks) Answers: (b) Identify TWO corporate social responsibilities that Get Good Marks should take to his students. (4 marks) Answers: (1 mark) (C) What the distribution strategy Get Good Marks is adopting? Answers: Later to his business success. Allen invited some of the tutors in various subjects in his former private tutorial institution worked in to become the owners and invested in his fim. After expansion, all owners only bear limited liability but their ownership is not freely transferable. Get Good Marks opened two more centres and extended the tutorial services to primary students and lower secondary students, apart from the original tutorial services to higher secondary students (d) Identify which type of ownership Allen will choose for the firm. Answers: (1 mark) (C) Apart from not freely transferring ownership, identify ONE advantages and ONE disadvantages of firm ownership mentioned in (f) as compared with sole proprictorship (4 marks) Answers: (f) Suggest one possible form of departmentalization to Get Goods Marks and briefly explain how it works. (3 marks) Answers: (g) What management skills does Allen need ? Illustration your answer with one example. (4 marks) Answers: QUESTION 2 (25 marks) Fat Tat Investment Consultant Limited is a leading investment consulting company in Hong Kong It employs over 50 investment consultants. All are graduates of world-class universities and have extensive job experience. Fat Tat offers its investment consultants the most generous compensation and benefits package in the industry. However, the company has been troubled by a high staff tumover rate. Recently, Veronica, the HR manager of the company, has conducted an employee attitude survey. She concluded that 1. The investment consultants are not motivated as they have low job satisfaction 2. The investment consultants have good relationships among themselves. 3. Most of the investment consultants find their jobs very routine. They are under close supervision by their supervisors. 4. The investment consultants prefer under supervision, but they are also willing to involve in decision making and take responsibilities. Raymond, the new CEO of the company, is quite concerned about this situation. He is thinking of ways to solve the situation (a) Explain to Raymond with respect to Maslow's Hierarchy of Needs Theory (i) What need is the investment consultants mostly pursuing? And briefly explain the need (3 marks) Answers: Why do the investment consultants have low motivation ? (3 marks) (ii) Answers: (b) Explain to Raymond with respect to McGregor's Theory X and Theory Y. (1) What types of employee would be the investment consultants ? And briefly explain the type. (3 marks) Answers: (11) What assumption of the employee type in () is violated that makes the investment consultants with low motivation ? Explain your reason. (4 marks) 3 4 1 5 - a + Answers: C) Explain to Raymond with respect to Herzberg's Motivation Hygiene Theory. (i) Briefly explain how employees can be motivated. (2 marks) Answers: (ii) Suggest ONE way in which Raymond can motivate the investment consultants. (2 marks) Answers: (d) Suggest Raymond, what leadership styles is more appropriate to leading the financial consultants in Fat Tat? Support your answer with ONE reason. marks) Answers: (e) Advice TWO training activities to Veronica that is suitable for Fat Tat. (4 marks) Answers: End of Paper Section C-Case Study (50 marks) Answer ALL questions. QUESTION 1 (25 marks) Allen las auch in a chain private tutorial institution for many years. Last year, the resigned and established his own firm. Get Good Marks, which offers high school level mathematics tutorial classes, located in Wanchai. His ways of tcaching are highly appreciated by students and their parents. In order to meet students' demand for home revision, he created a mobile phone application of tutorial guidance. (a) Explain ONE political and legal factor and ONE demography factor which can affect Get Good Marks. (4 marks) Answers: (b) Identify TWO corporate social responsibilities that Get Good Marks should take to his students. (4 marks) Answers: (c) What the distribution strategy Get Good Marks is adopting? (1 mark) Answers: Later to his business success. Allen invited some of the tutoes in various subjects in his former private tutorial institution worked in to become the owners and invested in his firm Atter expansion, all owners only bear limited liability but their ownership is not freely transferable Get Good Marks opened two more centres and extended the tutorial services to primary students and lower secondary students, apart from the original tutorial services to higher secondary students (a) Identify which type of ownership Allen will choose for the firm. (1 mark) Answers: (e) Apart from not freely transferring ownership, identify ONE advantages and ONE disadvantages of firm ownership mentioned in (f) as compared with sole proprietorship. (4 marks) Answers: ( Suggest one possible form of departmentalization to Get MRS) Answers: () What management skills does Allen need ? Illustration your answer with one example. (4 marks) Answers: QUESTION 2 (25 marks) Fat Tatvestment Consultant Limited is a leading investment Consulting company in Hong Kong employs over 50 investment con s . All are graduates of world class universities and have extensive job experience Fat Tat offers its investiment consultants the most generous compensation and benefits package in the industry. However, the company has been troubled by a high stall turnover rate. Recently, Veronica, the HR manager of the company has conducted an employee attitude survey She concluded that 1. The investment consultants are not motivated as they have low job satisfaction 2. The investment Consultants have good relationships among themselves 3. Most of the investment consultants find their jobs very routine. They are under close supervision by their supervisors 4. The investment consultants prefer under supervision, but they are also willing to involve in decision making and take responsibilities Raymond, the new CEO of the company is quite concerned about this situation. He is thinking of ways to solve the situation (a) Explain to Raymond with respect to Maslow's Hierarchy of Needs Theory. c) What need is the investment consultants mostly pursuing ? And briefly explain the need. (3 marks) Answers: ( Why do the investment consultants have low motivation ? (3 marks) Answers: (6) Explain to Raymond with respect to McGregor's Theory X and Theory Y. What types of employee would be the investment consultants? And briefly explain the type. (3 marks) Answers: A CHU THULY 1. What types of employee would be the investment consultants ? And briefly explain the type. (3 marks) Answers: (i) What assumption of the employee type in (i) is violated that makes the investment consultants with low motivation ? Explain your reason. (4 marks) Answers: (c) Explain to Raymond with respect to Herzberg's Motivation Hygiene Theory. Briefly explain how employees can be motivated. (2 marks) Answers: (1) Suggest ONE way in which Raymond can motivate the investment consultants. (2 marks) Answers: (6) Suggest Raymond, what leadership styles is more appropriate to leading the financial consultants in Fat Tat? Support your answer with ONE reason. (4 marks) Answers: (e) Advice TWO training activities to Veronica that is suitable for Fat Tat. (4 marks) Answers: End of Paper Section C - Case Study (50 marks) Answer ALL questions. QUESTION 1 (25 marks) Allen has taught in a chain private tutorial institution for many years. Last year, he resigned and established his own firm, Get Good Marks, which offers high school level mathematics and their parents. In order to meet students demand for home revision, be created a mobile phone application of tutorial guidance. (a) Explain ONE political and legal factor and ONE demography factor which can affect Get Good Marks. (4 marks) Answers: (b) Identify TWO corporate social responsibilities that Get Good Marks should take to his students. (4 marks) Answers: (1 mark) (C) What the distribution strategy Get Good Marks is adopting? Answers: Later to his business success. Allen invited some of the tutors in various subjects in his former private tutorial institution worked in to become the owners and invested in his fim. After expansion, all owners only bear limited liability but their ownership is not freely transferable. Get Good Marks opened two more centres and extended the tutorial services to primary students and lower secondary students, apart from the original tutorial services to higher secondary students (d) Identify which type of ownership Allen will choose for the firm. Answers: (1 mark) (C) Apart from not freely transferring ownership, identify ONE advantages and ONE disadvantages of firm ownership mentioned in (f) as compared with sole proprictorship (4 marks) Answers: (f) Suggest one possible form of departmentalization to Get Goods Marks and briefly explain how it works. (3 marks) Answers: (g) What management skills does Allen need ? Illustration your answer with one example. (4 marks) Answers: QUESTION 2 (25 marks) Fat Tat Investment Consultant Limited is a leading investment consulting company in Hong Kong It employs over 50 investment consultants. All are graduates of world-class universities and have extensive job experience. Fat Tat offers its investment consultants the most generous compensation and benefits package in the industry. However, the company has been troubled by a high staff tumover rate. Recently, Veronica, the HR manager of the company, has conducted an employee attitude survey. She concluded that 1. The investment consultants are not motivated as they have low job satisfaction 2. The investment consultants have good relationships among themselves. 3. Most of the investment consultants find their jobs very routine. They are under close supervision by their supervisors. 4. The investment consultants prefer under supervision, but they are also willing to involve in decision making and take responsibilities. Raymond, the new CEO of the company, is quite concerned about this situation. He is thinking of ways to solve the situation (a) Explain to Raymond with respect to Maslow's Hierarchy of Needs Theory (i) What need is the investment consultants mostly pursuing? And briefly explain the need (3 marks) Answers: Why do the investment consultants have low motivation ? (3 marks) (ii) Answers: (b) Explain to Raymond with respect to McGregor's Theory X and Theory Y. (1) What types of employee would be the investment consultants ? And briefly explain the type. (3 marks) Answers: (11) What assumption of the employee type in () is violated that makes the investment consultants with low motivation ? Explain your reason. (4 marks) 3 4 1 5 - a + Answers: C) Explain to Raymond with respect to Herzberg's Motivation Hygiene Theory. (i) Briefly explain how employees can be motivated. (2 marks) Answers: (ii) Suggest ONE way in which Raymond can motivate the investment consultants. (2 marks) Answers: (d) Suggest Raymond, what leadership styles is more appropriate to leading the financial consultants in Fat Tat? Support your answer with ONE reason. marks) Answers: (e) Advice TWO training activities to Veronica that is suitable for Fat Tat. (4 marks) Answers: End of Paper