SECTION C SHORT ANSWERS QUESTIONS [40 MARKS] Answer all questions in this Section. 1. Briefly explain the following organisational attitudes; addressing what they are, their importance and how they can be achieved. Job involvement (3 marks) Work commitment (3 marks) Job satisfaction (3 marks) 2. Employees are not required to join informal groups, yet they exist throughout organisations. Explain why employees would want to belong to informal groups yet they are not required to do so by management. (4 marks) 3. Differentiate between hygiene and motivation factors. (4 marks) 4. Describe the three moderators that are necessary for the job design model to be effective. (6 marks) 5. Differentiate between eustress and distress. (6 marks) 6. Explain at least four causes of organisational conflict. (8 marks) 7. Suggest when it is appropriate to use the avoiding style of conflict resolution. (3 marks)