Question: Select all that apply Identify the true statements about customer-contact service employees. (Check all that apply.) Multiple select question. They reflect the organizations they represent

Select all that apply Identify the true statements about customer-contact service employees. (Check all that apply.) Multiple select question. They reflect the organizations they represent when they are on, not off, duty. They represent an organization according to customers. They personify an organization only when they perform a service entirely. They enact the role of marketers and are the brand

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2. What types of information are we collecting?

5. How quickly can we manage to collect the information?

3. Tactical/strategic information.