Question: Select all that apply Identify the true statements about customer-contact service employees. (Check all that apply.) Multiple select question. They enact the role of marketers

Select all that apply Identify the true statements about customer-contact service employees. (Check all that apply.) Multiple select question. They enact the role of marketers and are the brand. They represent an organization according to customers. They reflect the organizations they represent when they are on, not off, duty. They personify an organization only when they perform a service entirely

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