Question: select the correct answer Service means that services cannot be seen, tasted, felt, heard, or smelled before they are bought. To reduce uncertainty, buyers look

select the correct answer Service means that services cannot be seen, tasted, felt, heard, or smelled before they are bought. To reduce uncertainty, buyers look for signals of service quality such as the image of the service providers and appearance of any physical space. intangibility perishability variability inseparability

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock blur-text-image

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

According to the authors, when does a company typically invest in test marketing? before the full product introduction at idea generation time before the product concept after meeting with a...

the are the PPW slides I need a discussion about this powerpoint. Chapter 2: Service Characteristics of Hospitality and Tourism Marketing Chapter Objectives 1. Describe a service culture. 2. Identify...

Service characteristic ( s ) that greatly affect ( s ) the design of marketing programs are: Intangibility: Services cannot be seen, tasted, felt, heard, or smelled before they are bought. To reduce...

Service characteristic(s)that greatly affect(s) the design of marketing programs are: . Intangibility: Services cannot be seen, tasted, felt, heard, or smelled before they are bought. To reduce...

Part True / False Questions(2*10) 1. Marketing is managing profitable customer relationships. 2. The largest, fastest-growing market segments are generally the most attractive ones for smaller...

Question 1 Not yet answered Setting the goals for performance in terms of market share, return on investment, and pretax profits all fall under which sections of the marketing plan? Marked out of...

1- Considering the five product levels, differentiation arises and competition increasingly occurs on the basis of _____________. Group of answer choices Basic products. Augmented products. Potential...

Question 1 -If a brand element can be used to introduce new products in the same or different categories, the brand element is said to be ___. a) adaptable b) memorable c) likeable d)meaningful e)...

1. "Four different customer relation groups can be distinguished by companies. According to this classification, a true friend is a customer who can be characterized by: " low potential profitability...

The arc-on time is a measure of efficiency in an arc welding operation. As indicated in our discussion of arc welding in Section 8.5.2, typical arc-on times in manual welding range between 20% and...

Find the critical point for the function Y = X3 20. Is this a maximum, minimum, or point of inflection?

40. LO.3, 4, 5, 6, 7 Finch, Inc., a calendar year general contractor, and Cardinal, Inc., a development corporation with a July 31 year-end, formed the equal FC, LLC, on January 1 of the current...

identify the two risks , operational risk and compliance risk of starbucks business

2. Why do we have more confidence in what one person tells us than in what another person tells us?

1. Why do we trust one type of information more than another?

9. Imagine giving a talk to an assembly that is critical of you. Imagine a large aggressive dog that is your friend and facing the assembly. Imagine further that you are on a mountain top and the...