Select the true statements

about the balanced

scorecard method for

decision making.

Balanced scorecards include information pertaining to an organization's

Measurable outcomes on a balanced scorecard include financial, internal

identified key plausibility indicators $($KPIs$).$

business processes, learning and growth, and customers.

The balanced scorecard framework was developed by Robert Kaplan and

David Norton and is used to structure an organization's strategic plan and

goals.

In order to get the information they need to create a balanced scorecard,

managers rely on output provided from executive support systems $($ESS$).$