Service industries often link labor time (quantity) standards with their processes. For example, an airline may measure the standard time to board an aircraft as a measure of efficiency. Time considerations are often an important competitive advantage for service products and providing the best service in the shortest amount of time is a goal. The time component of service delivery standards is often quite apparent and an even part of advertising slogans.

UPS And FedEx Amazon

Select a service industry and identify and describe all the time elements used to create a competitive advantage. Look at two competitors in that industry do they approach communicating time standards to their customers in the same way?

Service industries often link labor time (quantity) standards with their processes. For example, an airline may measure the standard time to board an aircraft as a measure of efficiency. Time considerations are often an important competitive advantage for service products and providing the best service in the shortest amount of time is a goal. The time component of service delivery standards is often quite apparent and an even part of advertising slogans. UPS And FedEx Amazon Select a service industry and identify and describe all the time elements used to create a competitive advantage. Look at two competitors in that industry do they approach communicating time standards to their customers in the same way