Question: Service quality is based on the gap between q , customer expectation and actual service delivered. customer expectation and performance quality. customer expectation and conformance

Service quality is based on the gap between
q,
customer expectation and actual service delivered.
customer expectation and performance quality.
customer expectation and conformance quality.
actual service delivered and the potential service that can be delivered.
Service quality is based on the gap between q, customer expectation

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