Question: Services are dServices are different from goods in many ways. Therefore, managing service operations requires a different focus than managing manufacturing operations. The service industry

Services are dServices are different from goods in many ways. Therefore, managing service operations requires a different focus than managing manufacturing operations. The service industry often uses the service-profit chain as a model for building a successful business.
Use your knowledge of the service-profit chain to select the three labels missing from the following diagram.ifferent from goods in many ways. Therefore, managing service operations requires a different focus than managing manufacturing operations. The service industry often uses the service-profit chain as a model for building a successful business.
Use your knowledge of the service-profit chain to select the three labels missing from the following diagram.

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