Question: Services differ from products in 4 key ways. One is that the customer is involved in the production of the service. For example, a haircut
Services differ from products in 4 key ways. One is that the customer is involved in the production of the service. For example, a haircut is given while the customer is there sitting with the hairstylist. When the service is produced and consumed at the same time, this referred to as heterogeneity perishability intangibility inseparability homogeneity
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