Question: Services have six basic characteristics: intangibility, inseparability of production and consumption, perishability, client-based relationships, customer contact and: Select one: a. labour intensiveness. b. specialisation. c.

Services have six basic characteristics: intangibility, inseparability of production and consumption, perishability, client-based relationships, customer contact and: Select one: a. labour intensiveness. b. specialisation. c. homogeneity. d. heterogeneity. e. orientation towards value

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