Question: Sheila, a salesperson, plans to write an e - mail to one of her customers. Based on the do's of e - mail communication outlined

Sheila, a salesperson, plans to write an e-mail to one of her customers. Based on the do's of e-mail communication outlined by Marjorie Brody, identify the guidelines that should be followed by Sheila when writing the e-mail. (Check all that apply.)
Multiple select question.
She should use texting language to give the e-mail a personal touch.
She should include a signature (sig) file at the end of the e-mail.
She should include dates, salutations, and a friendly closing in the e-mail.
She should use all capital letters to emphasize the message of the e-mail.

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