SJobs's Computer Repair has maintained a competitive advantage based on its

thorough and professional service, reasonable pricing, and money$-$back guarantee.

Management at the company is so committed to doing repairs well that they often

have rejected employee suggestions to expedite their processes. Recently, the

company has begun to lose customers to a new local service offering same day in$-$

home repairs and $24/7$ online customer support. According to the dynamic

capabilities perspective, SJobs's Computer Repair has lost its competitive advantage

due to

value chain disruption.

core rigidity.

resource flows.

resource stocks.

ezTV, a consumer electronics company, is the leading manufacturer of high$-$definition

$($HD$)$ LED televisions. HD technology has been its core competency and the company

holds $60$ percent shares in that market. However, ezTV's competitors have now

begun to produce more$-$advanced technologies like $4$K Ultra HD and Internet$-$

enabled Smart televisions. According to the dynamic capabilities perspective, what

should ezTV do$?$

ezTV should start working on Ultra HD and Smart television technologies to

adapt its core competency to suit the external environment.

ezTV should stick to its existing core competency, that is HD LED technology, as

it is the best in that segment.

ezTV should take steps to reduce the causal ambiguity and socially complexity of

its core competency.

ezTV should work on enhancing the mobility of its core competency.