$$Smith$,$ Schroeder, and Torn$($SST$)$ is a$$ short$-$haul household furniture moving company.$$ SST$\text{'}$s labor$$ force, selected from the local community college football$$ team, is temporary and$$ part$-$time. SST is concerned with recent$$ complaints, as tabulated on the following tally$$ sheet:

Complaint

Tally

A$.$ Broken glass

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B$.$ Delivered to wrong address

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C$.$ Furniture rubbed together while on truck

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D$.$ Late delivery

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E$.$ Late arrival for pickup

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F$.$ Missing items

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G$.$ Nicks and scratches from rough handling

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H$.$ Soiled upholstery

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Part $2$

a$.$ Choose the correct Pareto chart below to identify the most serious moving problems.