Solve them all please

SECTION 1. Fill in the blanks Fill in the blanks with the appropriate phrases by selecting from the box. (2 pts each) 1. - is central to Crosby's philosophy of quality. 2. A decline in the is a good indicator that overall quality has improved 3. enable planners to graphically depict relationships between concepts. 4. refers to how well the interests and actions of each employee contribute in achieving organizational goals. 5. A audit evaluates performance of a product relative to its specifications. is charged with the disposition of non-conforming product. 7. is necessary in experiment in order to provide a measure of experimental error. 8. is a Japanese term that means gradual unending improvement. 9. When variation is present the process is said to be out of control. 10. criticized acceptance sampling plans as techniques that guarantee some customers will get defective products. 6