Question: Solve these problems and upload your solution to Canvas. You can solve them by hand or using Excel. Show all your work ( typed

Solve these problems and upload your solution to Canvas. You can solve them "by hand" or
using Excel.
Show all your work (typed in the document or pasting a scanned image of your handwritten
solution). Save your solution document in a .pdf file and upload it to Canvas along with an
Excel file for calculations performed in Excel.
Problem 1(18 points)
The following is a control chart for the average number of minor errors in 22 service reports.
a. Determine the observed number of runs (median, and up/down), expected number of runs,
standard deviation, and the z_("test ") value for the median and up/down test. Use z=+//-2 to compare
your z test scores. (Negative amounts, if any, should be indicated by a minus sign. Round your
answers to 2 decimal places.)
Please use the table below to summarize your answer.b.Based on your calculations, conclude whether the test is random or non-random. Use the criteria of (associated to a 95.5 confidence level) to evaluate if there is non-random error.
Test
Conclusion (Random or Nonrandom)
Median
Up/Down
c. Should the process be investigated due to nonrandom variation? (Yes or No)
Problem 2(4 points)
The Healthy Chocolate Company makes a variety of chocolate candies, including a 12-ounce chocolate bar (340 grams) and a box of six 1-ounce chocolate bars (170 grams).
a.Specifications for the 12-ounce bar are 336 grams to 344 grams. What is the largest standard deviation (in grams) that the machine that fills the bar molds can have and still be considered capable if the average fill is 340 grams?(Round your intermediate calculations to 2 decimal places and final answer to 3 decimal places.)
Standard deviation: _____________ grams.
Problem 3(8 points)
As part of an insurance companys training program, participants learn how to conduct an analysis of clients insurability. The goal is to have participants achieve a time in the range of 30 to 45 minutes. Test results for three participants were the following: Armand, a mean of 36 minutes and a standard deviation of 3 minutes; Jerry, a mean of 35 minutes and a standard deviation of 3.0 minutes; and Melissa, a mean of 37.5 minutes and a standard deviation of 1.8 minutes.
a.Compute process capability forthe participants and determine whether each is capable.(Do not round intermediate calculations. Round your answers to 2 decimal places.)
Participant
Cpk
Cp
Armand
Jerry
Melissa
Problem 4(15 points)
Processing times for new accounts at an investing firm are provided in the file Ch 10 Procedure Problems P4 data.xlsx.. Twenty samples of five observations each have been taken. Use the sample data in conjunction with Table 10.3 in our textbook to construct upper and lower control limits for a mean chart. Do the results suggest that the process is in control? Why or why not? [Hint: Consider Solved Problem 2 in page 456 in our textbook as you work on this problem. I highly suggest you use Excel to solve this problem.]
 Solve these problems and upload your solution to Canvas. You can

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