Some of the Trending Tech Solutions in E-commerce are as follows: Artificial intelligence (AI) Augmented reality (AR)
Question:
Some of the Trending Tech Solutions in E-commerce are as follows:
Artificial intelligence (AI)
Augmented reality (AR)
Hyper-personalized experience
Ambient commerce
Online to offline (O2O)
Chatbots
Mobile shopping
Conversational e-commerce
Task: Make a comprehensive report with reference to the following:
1. How do the above-mentioned technologies, over a period, have induced enhanced efficiency in leading e-commerce organisations like Amazon and Flipkart?
2. What is their relevance to the e-commerce industry? How do both service providers as well as users benefit from each of these above-mentioned technologies? Also, the negative impact of each technologies may create in above-mentioned technologies.
3. How do these above-mentioned technologies help e-commerce companies enhance their business revenue and provide a competitive advantage to them?
4. Will smaller companies survive without investing in such technologies?
Principles of Information Systems
ISBN: 978-0324665284
9th edition
Authors: Ralph M. Stair, George W. Reynolds