Question: Stacy, a manager at a large store, decided to implement a continuous improvement program for her workplace. After her first pilot project, she came to

Stacy, a manager at a large store, decided to implement a continuous improvement program for her workplace. After her first pilot project, she came to realize that her system was not working and discontinued the changes that did not work well. By discontinuing the changes, which part of the "PDSA" was she completing?

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