Question: STARBUCKS Identify 3 problems (or pain points) for the end user (the customer). Trace the problem from start to finish of the operation. Describe the

STARBUCKS

Identify 3 problems (or pain points) for the end user (the customer). Trace the problem from start to finish of the operation. Describe the operation step-by-step. Where are the bottlenecks occurring? Highlight or circle the bottleneck. Think and note possible solutions to the bottleneck.

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