State whether the following statements are true or false. 1. Operation Management is the management of the conversion process, which transforms inputs such as raw material and labor into outputs in the form of finished goods and services. Answer: 2. Competition is how effectively an organization meets the wants and needs of customers relative to others that offer similar goods or services. Answer: 3. Operation Management's function focuses on reducing value through the transformation process (technical core) of converting inputs into outputs. Answer: 4. The mission of an organization are the plans for achieving organizational goals. Answer: 5. Aiming for high quality production leads to low customer satisfaction. Answer: 7. Employee empowerment encourages getting employees involved in product and Process improvements. Answer: 8. Benchmarking includes observing how other organizations achieve low performance levels, and use this information to improve performance. Answer: 9. Just in time (JIT) is an inventory strategy companies employ to decrease efficiency and increase wastes by receiving goods only as they are needed in the production process, thereby reducing inventory costs. Answer: 10. Decisions taken during the design of the product or service will not have an impact on the process that produces them and vice versa