Step 1: Choose an industry, you will be the Operations Director of your company.

Retail - Apparel, toys, electronics, etc.

Step 2: Read the Case As an Operations Director, you oversee sub-departments with your Assistant Managers like Procurement, Supply Chain, Risk Mitigation, Business Continuity, Disaster Recovery, Outsourcing, Human Resources, Accounting, etc. This case asks you to assess the situation you are faced by and explain how would you respond to it.

Situation: Due to COVID-19 Pandemic, your 4 warehouses in Ontario are facing major challenges. Staff are falling ill and absenteeism has increased. Your suppliers have been delaying delivery. Facing these and other assumed challenges, what would be your action plan?

Q3). Create a BCP checklist that will be distributed to Operations Managers across all 4 of your warehouses, keep in mind you want them to take appropriate actions, be sure to include minute and detailed points in your BCP checklist.